I’ve never known an installation to fail to recognize a PS/2 peripheral, so this is often the best bet. General Solution: Use a PS/2 Keyboard, if the motherboard has a PS/2 portīy default, on most systems, the way to guarantee the presence of a mouse pointer or keyboard activity during installation is to hook up a PS/2 keyboard.

This is the primary process that fails on both platforms and acts as a barrier to installation. When the CD or USB stick is being used to install the OS, the image needs USB drivers in order to activate a mouse or keyboard to navigate the install menus.

However, from the 100-series chipsets on Intel and the AM4 motherboards on AMD, this can be an issue. When there’s a mouse/keyboard plugged in, everything else after that is typically simple to configure (installing drivers, etc). The Main Issue: USB Supportįor installing Windows 7, the issues typically revolve around USB support. There may also be other methods to install an unsupported OS, however here are a few solutions. AMD's formal position on Windows 7 on Ryzen is that it is unsupported, and as a result this means they will not provide support around it. Official support refers to driver updates and perhaps security updates, but there’s nothing to stop you trying to install an OS to either system or platform.įor clarification, we did not converse with AMD in writing this piece. 'Official' is a general term: some special customers may receive extended lifetime support, or drivers currently out in the ecosystem still work on the platforms. Given that Microsoft has essentially ended support for the OS, this is the type of response we expect from AMD – Intel has also stopped officially supporting Windows 7 on the newest platforms as well. Officially, AMD does not support Ryzen CPUs on Windows 7.

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